FAQ: Frequently Asked Questions
- What days and times can you visit the Museum?
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/godziny-otwarcia/ - How much does a Museum entrance ticket cost?
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/cennik-2/ - Where are the ticket offices located?
The ticket offices are located in the Brama Wybrańców [Gate of the Chosen], adjacent to the Market Square. Tickets can also be purchased at the ticket machine in the Castle and Stables, as well as via the online platform: https://bilety.zamek-pszczyna.pl - What can you visit at the Castle Museum?
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/cennik-2/ - How long does the tour last?
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/cennik-2/ - Who is entitled to a concessionary ticket?
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/cennik-2/ - Can the museum be visited with a guide?
Yes, advance booking is required. Details:
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/cennik-2/
– RESERVATION SYSTEM: https://rezerwacja.zamek-pszczyna.pl/
– PHONE RESERVATION: 32 210 30 27 - Can the museum be visited individually?
Of course. The exhibition rooms contain information desks and photographic material. You can also purchase an automated audio guide or access the app. - Is there parking on the Museum site?
The museum does not have a public car park. There is 1 disabled parking space each in the castle courtyard and at the Princes’ Stables. - Where is the nearest car park?
Car parks can be found on ul. Wojska Polskiego, Żorska and Chrobrego. They are approximately 500 metres from the Museum. - How to get to the Museum?
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/jak-dojechac/ - Is the Museum adapted to people with special needs?
Yes. We make every effort to make every visitor feel completely comfortable in our interiors. You can find all information about the Museum’s accessibility here:
https://zamek-pszczyna.pl/strona-glowna/dla-zwiedzajacych/dostepnosc-deklaracja-dostepnosci/ - Where can I find my bank account number?
https://zamek-pszczyna.pl/strona-glowna/o-muzeum/kontakt-2/ - Is the Zameczek Myśliwski Promnice [Promnice hunting lodge] open to the public?
No. Extensive renovation work is currently underway at Promnice, with completion expected by the end of 2025. - When are the concerts organised?
There is no single answer to this question, as events of this type are basically organised throughout the year. A regular feature of the Museum’s musical activities are Evenings at Telemann’s (September – October), Spring with Frederic (March – April) and Christmas + New Year concerts (December – January). Booking information always appears first on the Museum homepage. - Where can I buy entrance and event tickets?
Ticket office + online platform: https://bilety.zamek-pszczyna.pl - What if I am late for the agreed/booked tour time?
Please contact the Museum: 32 210 30 37. - Is there a café or restaurant on the Museum site?
No. For catering, please visit the Market Square.
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PUBLIC SERVICE DEPARTMENT: - tel. 32 210 30 37
- email: rezerwacja@zamek-pszczyna.pl